ClipMate is a necessity for Customer Support e-mail. I simply could not do my job without it. We answer mail from millions of listeners to radio stations around the US; each with simular issues, but unique circumstances. Clipmate allows us to have customized canned answers for each issue and its storage limitations are such that we can make each answer to our listener personalized. They never feel as if they are getting a "Canned Answer".
- Yevette Lee, PlanetJam Media Group